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7 Questions to Ask Before Hiring a Moving Company

January 25, 2021

Blog Post | Moving Tips

Moving to a new home may cause more sleepless nights than having kids. It might make you feel more stressed out than you felt the first day of your new job.

Many people — 48 percent of those who’ve moved recently — say the most stressful part of moving is packing.

Hiring a moving company can relieve some of the pressure of packing up your life and taking it to a new home. Don’t let the process of selecting the right movers add to your stress.

Knowing how to hire the best moving company is vital. Here are seven questions you should ask before you sign a contract for moving services.

How Long Has the Company Been in Business?

While there’s nothing wrong with hiring the new kid on the block, longevity matters. You want a moving company that makes reliability and competence a priority. It takes time for a business to grow into one with those traits.

That said, working with a start-up can be just as rewarding.

Consider digging a little deeper. Rather than just asking how long a business has been around, talk about the various projects they’ve undertaken.

You might assume all moving jobs are the same. You pack the boxes, load them on the truck, and then unload everything at its final destination. The truth is each move is unique.

You want a team that knows how to handle your precious heirlooms. It’s also critical that you hire the movers that arrive on time and get the job done in the time-frame agreed on in your contract.

A more established moving company will have worked out the kinks and streamlined its processes. That’s the one you want!

Is Your Company Licensed and Insured?

If this feels like a silly question to ask a company you’re thinking about hiring for your move, it’s not. While any reliable moving company will have full insurance coverage, there are always a few bad players who do not. The same goes for licensing.

Your main concern is to find out what type of liability coverage the company provides. At a minimum, they should have a general liability policy.

You’ll also want to inquire about worker’s compensation and public liability insurance. Why should you worry about this? If one of the mover’s get hurt while on your property, you could be liable if the company doesn’t provide worker’s comp.

As far as licensing goes, the type of license a moving company has depends on your state’s requirements. If you’re moving to another state, they may need a permit for interstate moves.

Can I Get an Estimate?

No one likes surprises on moving day, especially when it concerns money. Make sure you get an initial estimate for your move. Sometimes, you can request an estimate online or over the phone.

Depending on your move’s complexity, you may also need a representative from the moving company to come to your residence and put together an onsite visual estimate.

  • Any written estimate should include the following:
  • Contact information for the moving company.
  • A breakdown of charges.
  • Payment method.
  • Dates for your move.

You can help the representative create an accurate estimate by providing as much specific information as possible, including any special requirements you may have.

What Is Your Packing Process?

The part of moving that causes the most stress for you is the one you’ll want to discuss at length with a prospective moving company. Ask about their packing process. Here are two questions to get you started:

Remember, packing may cause undue stress. You’ll want to hire a moving company that literally sends you packing while they do the work.

Find out how they will handle special care items, such as televisions and other electronics, furniture with glass doors or tabletops, musical instruments, and antiques? They may use boxes and packing materials specifically designed to protect these valuables.

Do You Provide Moving Supplies?

If you’ve ever moved, you know the fun of going from store to store looking for boxes. Your only hope is to get there before the empty boxes go to the crusher.

What happens when you hire a moving company?

Most movers supply tape and blankets to wrap your furniture. A great moving company will also provide the boxes and other essential packing materials. Think packing peanuts and sealing tape!

Tip: Usually, when the movers bring the supplies, you pay only for what you use.

Does the Company Have Storage Available?

It’s ideal when you can move from the old house right into your new place. That doesn’t always happen, which means you’ll need storage for your belongings.

Ask if the moving company offers access to storage units. Some movers have special pricing for storage when you use their moving services.

May I Have References?

Modern technology allows you to find a wealth of information about a company with the touch of a button. Take time to read both the testimonials page on the company’s website and online reviews written by previous customers.

You can always count on a satisfied customer to give a great review. Unhappy customers are often even more articulate.

If you can’t find enough online reviews to help you decide, ask the company if they would mind providing you with a few references.

Thinking About Hiring a Moving Company?

While this isn’t a comprehensive list of every question you could or should ask a moving company, it’s a start. The key to hiring a moving company is asking the right questions.

If you’re preparing for a move, let us help.

Our team takes care of every aspect of your move, including helping you plan, providing an estimate, bringing you packing supplies, and showing up with the best tools to ensure protection for your belongings during the move.

Contact American Moving and Storage Solutions today to get started on your moving project!

(614) 635-7824